Privacy policy
EverGlow ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013 of South Africa.
Information We Collect When you visit or make a purchase from everglowstore.co.za, we collect:
- Your name, email address, phone number and delivery address
- Payment information (processed securely — we do not store card details)
- Browser and device information for analytics purposes
- Order history and communication records
How We Use Your Information We use your personal information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your queries and provide customer support
- Improve our products and store experience
- Send marketing emails (only if you have opted in)
Sharing Your Information We do not sell or rent your personal information. We only share it with trusted third parties necessary to operate our store, including:
- The Courier Guy — for order delivery
- Shopify — our e-commerce platform
- Payment processors — to securely process payments
Your Rights Under POPIA You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at [your store email].
Cookies Our store uses cookies to enhance your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though this may affect some store functionality.
Data Security We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.
Contact Our Information Officer 📧 Email: bbejanka@gmail.com 🌐 Website: everglowstore.co.za